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Decision support for customer and team feedback

Turn feedback into clear decisions.

Be Better helps teams turn structured customer or team feedback into a clear decision. Start with what you need to learn, review suggested questions, collect responses, and see the signals that show what to do next.

Available on iOS and Android. New to Be Better? Your 7-day trial includes three campaigns; eligibility and billing are shown before purchase.

4.5 on the App Store 12 ratings across all countries and regions · checked 10 Nov 2026
Illustrative view Campaign active

Decision brief

What is making the first week harder for new customers?

Setup clarity Needs attention
Value understood Improving
Support confidence Stable
Suggested next step Simplify the first-week guidance.
Built for decision-makers
  • Business owners
  • Marketing managers
  • Team leaders
  • Agencies
  • Small and mid-sized organizations

A focused workflow

From an objective to a next step

Start with what you need to learn. Be Better can suggest a structured campaign, then help you turn the responses into something your team can act on.

01

Start with your objective

Describe what you need to learn and add optional context. Be Better can recommend an evaluation structure from there.

02

Review and collect

Edit the suggested questions and campaign name, choose who can find it, then share a link or QR code.

03

Decide what changes

Compare what changed and turn the clearest signal into a next step you can test with the following campaign.

Where teams use Be Better

One workflow. Different decisions.

Use the same feedback process for customer experience, team performance, or service quality. These examples are illustrative.

Customer experience

Make onboarding easier

Ask where new customers hesitate, compare the patterns, and decide what guidance to improve next.

Example decision: clarify the first setup step.
Team performance

Focus support where it helps

Understand what helps a team do its best work, then target coaching, resources, and follow-up.

Example decision: adjust the next manager check-in.
Service quality

Compare the customer journey

Review experience across locations or touchpoints and identify where consistency breaks down.

Example decision: align the handoff checklist.

More than a response count

A clearer view of what matters

Use feedback structures people recognize, then focus the conversation on what the results mean and what happens next.

Use proven frameworks

Run NPS, CSAT, CES, rating, and structured comparison feedback without designing every campaign from scratch.

Track the direction

See trends and compare performance over time so one noisy response does not become the whole story.

Create shared context

Share summaries that help stakeholders understand what changed and where attention is needed.

Privacy and control

Privacy controls for your team.

Choose how people participate, let respondents answer without an account or download, and manage data throughout its lifecycle.

Respondent choice

No account or download is required to respond. Participants can choose whether to share optional contact information.

Account deletion and data retention

Deletion workflows and retention-aware cleanup help organizations manage account-linked information.

Anonymous or identified feedback

Creators choose the response format. Participants should avoid putting private information into free-text answers, even in anonymous campaigns.

These controls support GDPR-conscious programs. Compliance also depends on the organization’s legal basis, configuration, policies, and use of the service.

Global access, regional control

Built for teams working across markets.

Run the app in four languages and give eligible organizations a choice of where campaign content, reports, and attachments are stored.

  • English, French, German, and Spanish.
  • 11 data-residency locations across five regions.
  • One permanent account location for regional campaign content.

Four languages

The app interface is available in:

English Français Deutsch Español

11 data locations

Available across North America, South America, Europe, Africa, and Asia. Eligible organizations choose a location during account setup.

View supported locations

United States · Brazil (São Paulo) · Germany (Berlin) · France (Paris) · Spain (Madrid) · Switzerland (Zurich) · Netherlands (Eemshaven) · South Africa (Johannesburg) · South Korea (Seoul) · Japan (Tokyo) · China (Hong Kong)

Campaign content, received feedback, reports, and attachments follow the selected location. Shared account identity and some technical records remain in common services.

Selected App Store reviews · 2021–2022

What users have said

4.5 from 12 ratings

“SUPER easy to create and send feedback requests! Especially with the pre-built forms.”

Scp275 Public App Store review · 4 Oct 2021

“I was able to improve my detox juice recipe 😊 today it’s more appreciated and my orders have increased!”

Messges10 Public App Store review · 6 Dec 2022

Selected historical reviews from the App Store. Outcomes are personal experiences and are not presented as guaranteed results. View the source.

Simple next step

Start with a trial. Learn what a campaign can reveal.

New to Be Better? The 7-day trial includes three campaigns. Plan availability, billing, and renewal details are shown in the app before purchase.

Your next decision starts with a question

Download Be Better and start your first campaign.

Choose a store to see the current app, trial eligibility, plans, and billing terms.

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