Decision brief
What is making the first week harder for new customers?
Decision support for customer and team feedback
Be Better helps teams turn structured customer or team feedback into a clear decision. Start with what you need to learn, review suggested questions, collect responses, and see the signals that show what to do next.
Available on iOS and Android. New to Be Better? Your 7-day trial includes three campaigns; eligibility and billing are shown before purchase.
4.5 on the App StoreWhat is making the first week harder for new customers?
A focused workflow
Start with what you need to learn. Be Better can suggest a structured campaign, then help you turn the responses into something your team can act on.
Describe what you need to learn and add optional context. Be Better can recommend an evaluation structure from there.
Edit the suggested questions and campaign name, choose who can find it, then share a link or QR code.
Compare what changed and turn the clearest signal into a next step you can test with the following campaign.
Where teams use Be Better
Use the same feedback process for customer experience, team performance, or service quality. These examples are illustrative.
Ask where new customers hesitate, compare the patterns, and decide what guidance to improve next.
Example decision: clarify the first setup step.Understand what helps a team do its best work, then target coaching, resources, and follow-up.
Example decision: adjust the next manager check-in.Review experience across locations or touchpoints and identify where consistency breaks down.
Example decision: align the handoff checklist.More than a response count
Use feedback structures people recognize, then focus the conversation on what the results mean and what happens next.
Run NPS, CSAT, CES, rating, and structured comparison feedback without designing every campaign from scratch.
See trends and compare performance over time so one noisy response does not become the whole story.
Share summaries that help stakeholders understand what changed and where attention is needed.
Privacy and control
Choose how people participate, let respondents answer without an account or download, and manage data throughout its lifecycle.
No account or download is required to respond. Participants can choose whether to share optional contact information.
Deletion workflows and retention-aware cleanup help organizations manage account-linked information.
Creators choose the response format. Participants should avoid putting private information into free-text answers, even in anonymous campaigns.
These controls support GDPR-conscious programs. Compliance also depends on the organization’s legal basis, configuration, policies, and use of the service.
Global access, regional control
Run the app in four languages and give eligible organizations a choice of where campaign content, reports, and attachments are stored.
The app interface is available in:
Available across North America, South America, Europe, Africa, and Asia. Eligible organizations choose a location during account setup.
United States · Brazil (São Paulo) · Germany (Berlin) · France (Paris) · Spain (Madrid) · Switzerland (Zurich) · Netherlands (Eemshaven) · South Africa (Johannesburg) · South Korea (Seoul) · Japan (Tokyo) · China (Hong Kong)
Campaign content, received feedback, reports, and attachments follow the selected location. Shared account identity and some technical records remain in common services.
Selected App Store reviews · 2021–2022
“SUPER easy to create and send feedback requests! Especially with the pre-built forms.”
“I was able to improve my detox juice recipe 😊 today it’s more appreciated and my orders have increased!”
Selected historical reviews from the App Store. Outcomes are personal experiences and are not presented as guaranteed results. View the source.
Your next decision starts with a question
Choose a store to see the current app, trial eligibility, plans, and billing terms.